How Are We Different?
The complexity of the debt resolution environment means as a successful intermediary we require a multitude of skills and expertise.
These skills and how we apply them make us unique.
The practices we choose not to do, also add to our uniqueness.
What Makes Us Different?
Solution Agnostic
We have sought and accumulated experience across a broad range of financial debt resolution tools, across many types of debt – one single solution never fits all situations and circumstances.
World Class Relationships
We have established trusted, mature and successful relationships with all major lenders – negotiated resolutions are built upon established respect/trust between all parties.
Subject Matter Expertise
We have amassed comprehensive in-house knowledge of the various nuances of debt resolution processes – ensuring we create niche and tailor-made strategies for each client, based on their circumstances, providing the greatest likelihood of success.
Empathy & Integrity
We understand the importance and value of ‘listening’ to our clients – uncovering all pertinent and necessary information and interpreting it so that we construct the most compelling and effective resolution proposals that resonate with lenders.
Negotiation Prowess
Our class leading negotiation prowess has enabled the successful agreement of thousands of client settlements with the largest UK lending institutes – we achieve the highest rates of proposal acceptance (over 90% currently) from lenders and the best possible outcome for our clients.
Administrative Mastery
Our backbone of robust procedures and protocols that ensure client agreements are expertly managed through to the required completion – providing the impetus and assurance for a fresh financial start for our clients and their families.
Practices We Avoid Make Us Different Too
Don't capture leads for others
We refuse to work as mere lead generation agencies for other businesses, unlike a lot of so-called debt advisory companies. Our advice and testimonials are based on work we have managed and completed, not work completed by third parties.
Don't limit solution choice for clients
We don’t specialise in simply one debt resolution product as such specialisation means clients cannot be given the best and appropriate advice for their personal situation. There are a variety of debt solution options available and we lay them all out on the table for our clients.
Don't provide false hope
We refuse to give false hope in order to obtain business. What we are focused on is providing long-term financial stability via professionally structured and managed debt solutions that contribute to an improved financial resilience and future for our clients and their families.
Don't turn away complex and demanding cases
We don’t just handle the straight-forward, simple cases. Our breadth of expertise in debt solutions means we can often provide assistance in even the most complicated and unusual cases.
Our Work
We work closely with several local debt charities including adviceni.com and ruralsupport.org.uk providing training and support. Linda Wilson, our Voluntary Sector Services Manager, works closely to ensure that our services are accessible to those most in need.
Thanks for taking away the hassle and worry of dealing with my creditors and I am determined to see this through. Everything was easier than I thought it was going to be, and it was nice to know that when you said we would get the paperwork that day we got it that day!
John, Belfast
It all started with a phone call from a strange number that I was reluctant to answer but am thankful I did. My IVA was sorted in a few weeks after struggling for years. You have been lifesavers and a massive weight has been lifted from me. Thank you thank you thank you.
J&S C, Antrim
Absolutely amazing, big thanks to the IVA team especially Darren who done amazing work on getting my IVA approved then getting my full and final offer accepted. These guys have taken a huge weight off my shoulders, anyone that is struggling with debt should 100 % contact these guys.
Mark
Yes, it was stressful in places, yes it took longer than I hoped and yes I sometimes wondered if it was not going to end but we got there and I’m now out of the IVA and debt free. Keep up the great work guys you are desperately needed to help others in the same position.
Anon
Fantastic service from Tom and his team. Tom has a wealth of knowledge and knows the industry really well. He really listened to my concerns and prepared lots of solutions for me.
Maria
Talking to professionals about your debt worries is the first difficult step. Right from the outset Tom Cardwell was understanding, sympathetic and immediately removed my worst fears and put my mind at ease.
Anon
Finally have a light at the end of a long tunnel as my IVA to clear my negative equity has been approved. It was not stress free and has taken years to get here but it is sorted and that’s the main thing.
Anon
